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How do I recover my account if I've forgotten my password?
How do I recover my account if I've forgotten my password?

How to recover your Creative Suite account in the event that you no longer have access to the password.

A
Written by Alexey Makeev
Updated over a year ago

If you've forgotten or lost your password for your Creative Suite account, we make it easy to recover your account and create a new password.

  1. Go to Sign in page.

  2. Enter an invalid password and click the Sign In button.

  3. Click the Forgot your password? button.

  4. Enter your email and then click the Reset Password button.

  5. You will receive an email containing password reset instructions.

If you encounter any issues during the process then feel free to reach out to us.

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