Managing your account

Everything you need to know about how to manage your Luna Playground account, including managing your team, adding users and security

9 articles in this collection
Written by Anastasia Fadina and Ben Greene

Security and Privacy

How do I disable my own account?

Luna Playground accounts can be deleted, find out about how to do this and what the deletion process involves.

Written by Anastasia Fadina
Updated over a week ago

How do I disable my company account?

Luna Playground company accounts can be deleted, find out about how to do this and what the deletion process involves.

Written by Ben Greene
Updated over a week ago

How do I recover my account if I've forgotten my password?

How to recover your Luna Playground account in the event that you no longer have access to the password.

Written by Anastasia Fadina
Updated over a week ago

How long after I stop all subscriptions will my data be permanently removed by Luna?

Data is retained for a period of 12 months after your account becomes dormant.

Written by Anastasia Fadina
Updated over a week ago

Signing Up

Why have I not received my confirmation email?

Confirmation emails typically as sent instantly but there are a number of reasons why you may not receive it right away.

Written by Anastasia Fadina
Updated over a week ago

I'm a freelancer and don't have my own organisation — what name should I use to register?

Advice for freelancers wishing to use Luna products.

Written by Anastasia Fadina
Updated over a week ago

How do I sign up for a Luna Playground account?

Steps for creating a new company in Luna Playground or joining an existing one.

Written by Anastasia Fadina
Updated over a week ago

Account Settings

How do I change my account details?

You can easily change your account settings within the Accounts page in Playground.

Written by Ben Greene
Updated over a week ago

What roles can I assign my teammates in Luna Playground?

A list of user roles in Playground and their associated permissions.

Written by Anastasia Fadina
Updated over a week ago