Interactive Template error: “Failed to upload the file - please check your settings“ when uploading a file | Luna Creative Suite - Knowledge Base

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Interactive Template error: “Failed to upload the file - please check your settings“ when uploading a file

Interactive Template error: “Failed to upload the file - please check your settings“ when uploading a file

Written by Paola Croce

Updated over a week ago

The name of the file cannot contain special characters.

Special characters include:

! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ ] ^ _ ` { | } ~

Possible solution:

Please rename the file without any special characters.