All Collections
Interactive Templates
Create playables from a selection of customisable templates, with no coding required.
Interactive Templates Overview
Interactive Templates Configurable Fields
Interactive Templates - FAQ
The preview link stutters and shows decoding issues during playback on some mobile devices
Interactive Templates build size is bigger after exporting
Google rejection for ‘ad is trying to reference an asset that couldn't be found inside your .ZIP’
Hint text or image alignment is incorrect / text is in the wrong position when exporting or when viewed on different devices
The video stutters / skips a few frames on a pause when using the Tap To Play template
Unity Ads iOS rejection for black screen on iPad
The hint speed setting does not work
Interactive Template fails Unity Ads QA because of the mute button
The ironSource test app does not load the video on iOS and loads very slowly on Android
Green screens in Chrome on macOS
Android devices cannot play video in Interactive Template
Swiping doesn’t resume the video on iOS
Video freezing on iOS in Safari
Interactive Template error: “Failed to upload the file - please check your settings“ when uploading a file
Video sometimes pauses 1 frame later than intended
Uploaded End Card CTA Button is too small