This could be occurring due to certain versions of iOS and Safari having dropped support for H.264 MP4 videos.
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In the event that this is not the case, please reach out to our support team.
Written by Paola Croce
Updated over a week agoThis could be occurring due to certain versions of iOS and Safari having dropped support for H.264 MP4 videos.
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In the event that this is not the case, please reach out to our support team.